Bloomex Canada
Bloomex Canada Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bloomex Canada has 1.4 star rating based on 196 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Never again, Disappointing and annoyed, Extremely disappointing.
Cons: Customer service, Bad quality, Failed delivery and rudness.Recent recommendations regarding this business are as follows: "Don't use this service.", "Use a different companu", "Do not use this company!", "NEVER buy here", "Do not order from this company. They are thieves! Do you think this basket is worth $207.00?".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bloomex Canada has 1.4 star rating based on 196 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Never again, Disappointing and annoyed, Extremely disappointing.
Cons: Customer service, Bad quality, Failed delivery and rudness.Recent recommendations regarding this business are as follows: "Don't use this service.", "Use a different companu", "Do not use this company!", "NEVER buy here", "Do not order from this company. They are thieves! Do you think this basket is worth $207.00?".
Most users ask Bloomex Canada for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Flowers not delivered
User's recommendation: Don't use this service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cambridge, OntarioVery dissatisfied
- Sales consultant was polite and helpful
- Order was easy
- Scrawny sloppy ugly arrangement
Preferred solution: Price reduction
User's recommendation: Do not use this company!
Terrible Customer Service
I am so disgusted with this company. My sister's husband passed away and I wanted to send her a basket.
I chose a CHEESE basket for $69.99 to be sent to her. It was supposed to be delivered in two days. Never arrived and I phoned them. They said the order was placed and she would receive it the next day.
Finally, two days later she received this basket with CHOCOLATE, NO CHEESE. I get my visa bill and they charged me $207.90!!! I cannot afford a $200.00 basket. I called them and they told me that I ordered two baskets, which I did not.
They said they would not refund me and my sister NEVER received the so called second basket. You tell me if you would pay $207.00 for this basket.
I will never use this company again! I have disputed it with my credit card company and am hoping to get a refund that way!!
Preferred solution: Price reduction
User's recommendation: Do not order from this company. They are thieves!!! Do you think this basket is worth $207.00??
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisappointed
- Easy to order online
- Not worth to order online
Preferred solution: Price reduction
User's recommendation: Do not order online, go to a local store and order directly’
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Burnaby, British ColumbiaResolved: Appalling ‘service’. I will never use Bloomex ever again and will advise all my friends.
Company fixed the issue and I have been provided with apology.
No delivery. When I phoned to rectify this, I was told Bloomex does not deliver on a Saturday plus the floral shop does not have the same
specials so they could ( magically I guess) deliver on Tuesday at an additional cost of $22.00(!) to upgrade.
I was also tol my friend lives in an area outside of their delivery area!
They live very close to Quality Foods right by their city centre.
Of course, very annoyed and advised them to refund my money.
Order # 434****. I paid via Master Card.
Thank you
Cathleen McEwen
User's recommendation: Use a different companu
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Montreal, QuebecHorrible experience
User's recommendation: Do not order from Bloomex.
Delayed delivery
NEVER order from Bloomex.ca. Worst ever.
I ordered a bouquet of flowers for my wife on our anniversary. I've ordered them a day early and received an email/voicemail saying it will be delayed. Okay. I was fine with that since the flowers will be just on time.
The day on my anniversary, I checked the order status on Bloomex.ca website. It says "investigation". WTF does that mean!?! I spoke with the online chat.
No real help there as it's a bot - not a real person. I called their number and spoke with a real human being. I asked about the status of my order. The lady said, its under investigation as they dont have flowers for me and I will need to wait tomorrow for delivery.
Really!?! Tomorrow!?! Tomorrow, too late. I asked for a refund.
NOPE. Refunds are against their policy. They offered store credit or set another date for delivery for the future. Horrible experience!!!
I urge people to NEVER order from this place. Please do some googling. There are numerous posts regarding Bloomex.ca about their services. PLEASE DO NOT WASTE YOUR GOOD HARD EARNED MONEY HERE.
YOU CAN ALWAYS DO SO MUCH BETTER THAN THIS *** I've read on other posts that the flowers you received arent even the ones they advertise on their site. Also, some even said their flowers came DOA. Complete garbage and that business should be shutdown.
I wish I Googled this place and saved me $100. I hope people see this and help them save money.
User's recommendation: NEVER buy here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response to my email
They did not email or call back. I am Totally disgusted with their service
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTracking information
User's recommendation: 0 stars
Missing part of an order
User's recommendation: I would not recommend Bloomex to anyone - very poor customer service!
Billing department unprofessional. unhelpfull
Bloomex will not give me a refund. Did not receive my order. Got someone else’s order and the plant was dead. Terrible customer service.
User's recommendation: Definitely would NOT recommend!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kelowna, British ColumbiaResolved: Late delivery, bad customer service
Company fixed the issue and I have been provided with discount on future orders.
User's recommendation: Do not order from Bloomex if your order is time sensitive.
Very disappointed Customer.
User's recommendation: Don't use this service unless you want to get ripped off.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivered the wrong flowers and vase - twice!
I ordered the Delicate Delight flowers (very colourful) with upgraded vase. They delivered short stemmed white roses in a vase stamped "Bloomex." I called to complain and asked for a credit to my Visa since the 'arrangement' was nothing like the photo online.
Terrible customer service and extremely false advertising. I was told that on the site it says they may alter the arrangement depending on stock. This was not a slight alteration - it was a completely different 'bouquet' that I could have picked up at Costco for $25.
I will never order from Bloomex again and have told everyone I know to avoid them.
Read the other reviews to see what the flowers actually look like. This company should be ashamed of their products and lack of customer service.
- False advertising and horrible customer service
Preferred solution: Full refund
User's recommendation: AVOID AT ALL COSTS!
Requesting a refund, my order was never processed
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