Melbourne, Victoria
Not resolved

After calling on chasing up a delivery that wasn't delivered on time.Live chat lied about delivery time, I was verbally abused by the female manager and then hung up on.

Flowers came from Sydney and I am in Melbourne. Sure enough they rocked up dead, wasnt supersized as paid for and came with a horrible bright red vase. It was for a colleagues birthday and I have never been more embarrassed. They went straight in the bin.

They still will not refund so I have complained to the ACCC. These people need to be shut down. They are rip off's and refuse to refund. They offered a replacement bunch.

Why would I want more dead flowers?I just want my money back!

Review about: Bloomex Flowers Flowers.

Reason of review: All of the above.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Failed delivery and rudness, Bad customer service, Dead flowers, Not as described.

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