Bloomex Flowers Same Day Delivery Service Reviews

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I ordered flowers for delivery for yesterday for my daughters birthday ,paid for same day delivery but she never got them. I rang this morning & left a message as instructed,still haven't heard from them. I have been trying to no avail as now the phone just turns off. I would just like my money refunded,seems they couldn't deliver as they advised they would. I am so disappointed.... Why make people pay extra for same day delivery if they can not...
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Anonymous

Anonymous I will never use this company again.Flowers I ordered for my friends birthday didnt arrive until 3 days after the delivery day.And thats was only because I called 4 times to ...

I didn't like
  • Failed delivery poor customer service no follow up
#874367
Ordered a bouquet of flowers, paid same day delivery charge. Nothing happened the day they suppose to deliver. After a while I have received an email saying order status is confirmed. Meaning they have confirmed the delivery address only. I called the customer service, told them the issue, the person I have talked to was very rude. When I told her I would charge this payment back, she simply said "ok fine". Unbelievable how a company such...
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1.1
I didn't like
  • Failed delivery
  • False advertising
#871806
I ordered flowers from overseas for my friend who recently gave birth, and before 1.pm. they "guarantee" same day delivery. Not only did they fail to deliver the same day, but they sent me an email saying they will deliver 3 days later....this was very annoying as my friend was leaving the hospital and my plans of surprising her was ruined! I wasted time searching for the perfect flowers and trying to put my transaction through. When i spoke to...
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I paid nearly $100 for flowers - and paid extra for same delivery. The product did not deliver. Nor did anyone return my voicemails when I called THREE times to find out where my order was. I called this morning (next day) and the rep on the phone was incredibly condescending - rude - and not willing to help me at all. When I asked for a manager he hung up on me!! Terrible customer service. My mother didn't get any flowers fro mothers day and...
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Paid for same day delivery.....never arrived no one answers calls. NO CUSTOMER SUPPORT! Emails are returned with no information. No tracking numbers. Can't even tell me the florist that was to deliver! It's now 6pm on a Monday. Flowers were ordered for Friday lunch time. Will report it to Fair Trading. They need to be shut down. Will try again tomorrow. Really pissed off with this, feel like calling in the fraud squad. Asked for a refund in...
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