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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

I’ve ordered from this company six times and only once did the flowers received match what I ordered. I tried them so many times because I understand the flowers advertised aren’t always available but the last few orders have been so disappointing, that never again will I order from them.

On Mother’s Day the flowers I ordered from Bloomex for my mother arrived and were dead. All of them. And not newly dead, but dead and rotting and smelling badly. I recently ordered flowers for my best friends’ 50th.

I ordered the 100 orchids which were advertised that day by them so I figured they had them in stock. But no, instead she received 20 limp gladiolas. The flowers substituted never match in quality what you ordered.

In short, this company is a rip off, you don’t get what you ordered and when you complain they won’t refund your money and will only offer to resend more (dead) flowers or give you a gift certificate as if I want to send more of their (dead) flowers. Spend a bit more and deal with a proper florist.

Product or Service Mentioned: Bloomex Flowers Orchids Flowers.

Reason of review: Bad quality.

Monetary Loss: $69.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Apr 19, 2017.
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