Cairns, Queensland
2 comments

I ordered a designer bunch of flowers for my grandmother whose very special companion dog, Blue, has passed away from advanced cancer very unexpectedly.It is a very hard situation as Blue is an incredible and much loved old girl.

Related: Bloomex Flowers - Bad service

I had to call the customer service line which was fine, but the customer service was appalling. Apart from having to spell out every word several times and the screechy 'yep', the details on the order were completely wrong, including the name of the suburb and the message! The message had no punctuation or capitals - I'm so sorry and i love you genevieve ... No, I'm not sending a message to my Grandmother telling her I love myself and why on earth would you put a in the middle of it!?!?!

I'm so sorry. I love you. - Genevieve. Very advanced English right there for a premium flower order.

Also my grandmother's name did not have capitals and they put my phone number as hers. I asked for an email to be sent confirming these changes and was hung up on, despite being very polite. I work in a call centre and was shocked at her lack of initiative and decency.

I AM PAYING YOU FOR THIS SERVICE!!!All I want is for a beautiful bunch of quality flowers with the correct message to be handed to my Grandmother.

Review about: Bloomex Flowers Bouquet.

Review #748448 is a subjective opinion of a user.

PRODUCT OR SERVICE Bloomex Flowers Bouquet
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Bloomex Flowers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1076800

I was about to order a basket for Christmas. Enough has been said with recent comments that I'm not going through with the sale! Worldwide feedback is poor on this business!

Anonymous
#1076793

I was about to order a basket for Christmas. Enough has been said with recent comments that I'm not going through with the sale!

You May Also Like

Bloomex Flowers Arrangement Review Bloomex Flowers "DO NOT ORDER FLOWERS FROM BLOOMEX! it is a complete rip off!!! I ordered what was supposed to be a beautiful bouquet of lavender flowers in a vase and what..." Read more Bloomex Flowers - Extremely Un-Fresh Flowers - Painful Customer Service Bloomex Flowers "My partner was extremely shocked when she received the flowers. She though somebody sent her a death wish. The flowers were dying and squished together. This was just the start..." Read more Bloomex Flowers - Terrible flowers, terrible service Bloomex Flowers "I live in the US and wanted to send flowers for mothers day to my mom who lives in Canada. I found a nice arrangement called 'Shades of Pink'..." Read more Bloomex Flowers - Dead flowers delivered, don't use Bloomex Bloomex Flowers "UK Relatives sent flowers (to Australia) for Christmas using Bloomex. Ordered for delivery for Christmas Eve 24 December. They were not delivered until 5 days later on the 29 December...." Read more Sears - Over charged and horrible customer service! Sears "I placed an order online with Sears. It was a great deal (at first). I ordered a patio umbrella with 4 seat cushions. After I added these to my cart..." Read more Etihad Airways - Missing my cabin language Etihad Airways "On May 17th 2017, in EY 271 Fly from chennai - abuthabi,i miss my red safari box type cabin language inside the flight itself, in my cabin language i have..." Read more Zoom Tan Causes Cancer Zoom Tan "Tanning causes cancer. That's just a fact. According to the CDC: "Using a tanning bed, booth, or sunlamp to get tan is called indoor tanning. Exposure to ultraviolet (UV) rays..." Read more Getblastednow - Dave Rupley "sold" me some Jeep stuff and never delivered Getblastednow "Dave, to his credit, is a very convincing *** man. He sold me a set of Rubicon tires and rims that he had advertised on Craigslist for $500.00. After a..." Read more