Cairns, Queensland

I ordered a designer bunch of flowers for my grandmother whose very special companion dog, Blue, has passed away from advanced cancer very unexpectedly.It is a very hard situation as Blue is an incredible and much loved old girl.

I had to call the customer service line which was fine, but the customer service was appalling. Apart from having to spell out every word several times and the screechy 'yep', the details on the order were completely wrong, including the name of the suburb and the message! The message had no punctuation or capitals - I'm so sorry and i love you genevieve ... No, I'm not sending a message to my Grandmother telling her I love myself and why on earth would you put a in the middle of it!?!?!

I'm so sorry. I love you. - Genevieve. Very advanced English right there for a premium flower order.

Also my grandmother's name did not have capitals and they put my phone number as hers. I asked for an email to be sent confirming these changes and was hung up on, despite being very polite. I work in a call centre and was shocked at her lack of initiative and decency.

I AM PAYING YOU FOR THIS SERVICE!!!All I want is for a beautiful bunch of quality flowers with the correct message to be handed to my Grandmother.

Review about: Bloomex Flowers Bouquet.

Reason of review: Order processing issue.

Had an Experience with Bloomex Flowers?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

I was about to order a basket for Christmas. Enough has been said with recent comments that I'm not going through with the sale! Worldwide feedback is poor on this business!


I was about to order a basket for Christmas. Enough has been said with recent comments that I'm not going through with the sale!

You May Also Like

Bloomex Flowers - Poor Service and misleading information on website Bloomex Flowers "there is nothing good i can say about this company. I live in Australia and had sent 3 different items ordered from Bloomex Canada. I order a floral cake,..." Read more Bloomex Flowers - Another Pissed Off Customer - Gold Coast QLD AUS Bloomex Flowers "OMG why did I not see this website yesterday before I ordered my Sister flowers for her birthday that did not arrive on her day. They arrived 7am this..." Read more Bloomex Flowers - Dead flowers delivered, don't use Bloomex Bloomex Flowers "UK Relatives sent flowers (to Australia) for Christmas using Bloomex. Ordered for delivery for Christmas Eve 24 December. They were not delivered until 5 days later on the 29 December...." Read more Bloomex Flowers - Review about Bloomex Valentines Day Flowers from Toronto, Ontario Bloomex Flowers "I received flowers on Valentines Day 2016 from bloomex. this was the second time that I received a delivery from bloomex flowers. Last time flowers were kind of beat up..." Read more Michelin Tires - DON'T COUNT ON MICHELIN 70,000 MILE TIRES TO ACTUALLY LAST 70,000 MILES: Michelin Tires " This is what happened to my Michelin 70,000 mile tires at about 57,000 miles, causing me to have to replace tires on a trip to Florida. The back tires..." Read more Viator - Very problematic two day tour of St. Petersburg, Russia Viator "This was our primary tour of St. Petersburg. Our guide, Stan, was very knowledgeable and friendly. The tour itself was good, but not fantastic, mostly because there was not enough..." Read more Lkq Corporation - Horrible Lkq Corporation "Everytime me and my husband go to the LKQ in Tampa the new short mexican guy is rude and really needs to learn management skills he has none. The other..." Read more HOW DOES BOOSTABILITY STEAL FROM LAWYERS??? Boostability "NOT WITHOUT THE HELP AND CARTE BLANCHE FROM BANK OF AMRICA!!!! I AM CEO OF A 26 YEAR LAW FIRM. PER TREASURE ACCOUNTING HIGH RECOMENDATIONS OUR THREE COMPANIES HAVE BEEN..." Read more