I have ordered from Bloomex a few times. I checked what they sent for the last two orders.
Flowers sent are not what you order online. They make excuses that their policy warns they might send different flowers. I believe they have no intention of trying to send what is ordered. Completely different!
Cheaper and poor quality flowers! Customer service is useless. They should not be allowed to get away with this. No more money from me.
People don't realize they are not sending what they order unless you actually check! Very dishonest !
Pictures below show what I ordered and what I got. Not just one substitute flower but the whole bouquet substituted.
Review about: Bloomex Flowers Love And Laughter Bouquet.
Reason of review: Poor customer service.
Monetary Loss: $70.
Preferred solution: Full refund.
I didn't like: Customer service was non-existent.