My husband ordered me a spray of 50 roses for Valentine's day, paid $96 for them. They arrived with petals falling off and with only 44 buds on them instead of 50 .
My husband was very upset and contacted the company within 30 minutes of receiving them, showing a picture etc. They were completely dead within 48 hours, even though i followed the care directions. We received a response via email that the flowers were fresh and that they were just as pictured etc. And they offered 15% off our next purchase.
We asked for our money back! And I'm trying to chat with them and they just re-quoted me the email instead of listening and trying to work with me. We just lost a lot of money. Honestly, flowers from the grocery store would have lasted longer and looked better!
We will be contacting BBB and disputing the charge on our card. Please save yourself the hassle and order from somewhere else!
Product or Service Mentioned: Bloomex Flowers Roses Flowers.
Reason of review: Bad quality.
Monetary Loss: $96.
Preferred solution: Full refund.
I liked: Disappointing and annoyed.
I didn't like: Flowers and customer service.