Morgantown, West Virginia
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I live in the US and wanted to send flowers for mothers day to my mom who lives in Canada.I found a nice arrangement called 'Shades of Pink' on the Bloomex website.

Related: Bloomex Flowers - Absolutely atrocious

I paid an additional $9 for a vase and a card. When I didn't hear anything from my mom on the day they were to be delivered I called Bloomex. I was told they were never delivered and they didn't know why. I requested that the flowers not be delivered and to be refunded.

I was told that a 'supervisor' would be in touch with me personally within 24 hours. I never heard anything and then my mom called the next day to tell me she received the flowers. They arrived without a vase and looked like a grocery store bouquet and they were YELLOW roses (which I hate) not pink gerber daisies. Brutal!

I have written and called Bloomex and have yet to hear back from their customer service people.I will never waste my money through Bloomex again.

Review about: Bloomex Shades Of Pink Bouquet.

I didn't like: Everything horrible service.

Review #846508 is a subjective opinion of a user.

1.0
Advertised vs Delivered
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Turnaround Time
Customer service
Value for money
Product or Service Quality
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Price Affordability
Style and Design
Delivery Service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Full refund

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