I ordered a floral display on Tuesday 3rd August @ 9.29am, website promised same day delivery of all orders placed before 1pm, I emailed the company to reiterate delivered must be on the day, that was Tuesday it is now Friday & still no answer from my email, I than rang the 1800 number, first attempt I was hung up on, second customer service operator could not understand me, third CSO spoke like he wasn't the slightest bit interested in my call, but told me they would be delivered.
They were delivered but late the following day, the display I chose was of beautiful white Lillie's in a glass vase, the bouquet delivered did not have one bulb flowering & were in a glass jar which looked like it belonged next to a hospital bed.
Save your hard earned dollars, order from a reputable Florist
This person wrote the review because of poor customer service of bloomex flowers white elegance arrangement from Bloomex Flowers and attached a photo. Reviewer claimed that he or she lost $130 and wants Bloomex Flowers to offer any options to resolve the issue.
The most disappointing in user's experience was customer service was useless. Author liked the most web site. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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