Sydney, New South Wales
1 comment
Not resolved

I ordered a floral display on Tuesday 3rd August @ 9.29am, website promised same day delivery of all orders placed before 1pm, I emailed the company to reiterate delivered must be on the day, that was Tuesday it is now Friday & still no answer from my email, I than rang the 1800 number, first attempt I was hung up on, second customer service operator could not understand me, third CSO spoke like he wasn't the slightest bit interested in my call, but told me they would be delivered.

They were delivered but late the following day, the display I chose was of beautiful white Lillie's in a glass vase, the bouquet delivered did not have one bulb flowering & were in a glass jar which looked like it belonged next to a hospital bed.

Save your hard earned dollars, order from a reputable Florist

Review about: Order Number1252512.

I liked: Web site.

I didn't like: Customer service was useless.

Review #895119 is a subjective opinion of a user.

1.4
Advertised vs Delivered
Staff
Style and Design
Website
Customer service
Diversity of Products or Services
Product or Service Quality
Turnaround Time
Reason of Review / Monetary Loss Poor customer service / $130
Preferred solution Let the company propose a solution

Had an Experience with Bloomex Flowers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Jwls
Sydney, New South Wales, Australia #1195122

Any one else had the same experience?

You May Also Like

Bloomex Flowers - Bloomex delivers dead flowers Bloomex Flowers "Ordered roses for my elderly mother for Mothers Day, paid extra to have them delivered the day before. The arrived late in the evening on Mothers Day so wasted the..." Read more Bloomex Flowers - SHABBIEST BOUQUET OF FLOWERS EVER FROM BLOOMEX AUSTRALIA! Bloomex Flowers "This is the shabbiest bouquet of flowers (from Bloomex Australia) I have ever seen and can't help but feel that this is a scam and someone is getting rich on..." Read more Bloomex Flowers - Dead flowers delivered, don't use Bloomex Bloomex Flowers "UK Relatives sent flowers (to Australia) for Christmas using Bloomex. Ordered for delivery for Christmas Eve 24 December. They were not delivered until 5 days later on the 29 December...." Read more Bloomex Flowers - Not at all what I ordered Bloomex Flowers "I ordered a bouquet called the Dragonfly, described as consisting of pink Asiatic lilies, light pink roses, light pink alstroemeria & white waxflowers, accented with leatherleaf fern and decorated with..." Read more Gearbest take my money and not Giving me refund or product Gearbest "I ordered one quadcopter from gearbest on 23 may 2017 then automatically it selected on ship via unregistered mail and then i didnt able to see that i want to..." Read more Fedex - Just one fed ex guy never buzzes / leaves packages outside / video Fedex "Just one of our Seattle Fed Ex drivers leaves packages outside and pretends to ring buzzer but he's clearly just clicking the "Cancel" button. No other delivery drivers, Fed Ex..." Read more Rockauto - Not happy with return policy Rockauto "I ordered a waterpump put it on it lasted two months before it fell apart on the inside,dont know if it caused any other damage. I was told to go..." Read more Kixeye - Please Forgive me Unbannd My Account Kixeye "Dear Kixeye, I am writing with request to appeal my banned Account in War Commander ( User ID 33155521 ). I would like to inform you that I find your..." Read more